HENDERSON MUNICIPAL POWER & LIGHT
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  • Home
  • Electric
    • Outage Center
    • Service Area
    • Rates and Fees
    • Programs >
      • Energy Savings Kit
      • Critical Needs Program
    • Customer Information >
      • Electric Bill Payment
      • Energy Conservation Tips
      • Reliability Data
      • Restoration Process
      • Tree Trimming
      • Underground Specs
    • Electric Forms
  • Fiber
    • New Fiber Center
    • Fiber Data
    • Fiber Voice
    • Fiber Bill Pay
    • Fiber Policies
  • News
  • Jobs
  • About
    • New Service Center
    • History
    • Contact Us
    • Utility Commission
    • Management Team
    • Holiday Schedule

HMP&L RECOGNIZED AS A RELIABLE PUBLIC POWER PROVIDER

5/24/2023

 
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​Henderson Municipal Power & Light, a public electric utility serving approximately 12,000 customers in the City of Henderson, Kentucky has been recognized by the American Public Power Association (APPA) with both the 2022 Certificate of Excellence in Reliability Award and the Reliable Public Power Provider (RP3) Designation.

​The Certificate of Excellence Award recognizes HMP&L’s exceptional electric reliability in 2022 being in the top quartile (25%) of utilities for System Average Interruption Duration Index (SAIDI). SAIDI measures how long the average customer experiences an outage. Utilities must meet strict criteria, including having a SAIDI below the national average, to qualify for the award. The median SAIDI for North American utilities for 2022 was 1.50 hours. The SAIDI for HMP&L was 31.829 minutes in comparison. The RP3 designation, which lasts for three years, recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development, and system improvement. HMP&L joins 271 public power utilities nationwide that hold the RP3 designation. This is the second RP3 designation that HMP&L has received. This signifies HMP&L’s commitment to achieving industry best practices.
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We, at HMP&L, are honored to receive these recognitions. They are the culmination of a lot of hard work from all our employees who care about powering our community. We are committed to continuing to strive as a utility and improve our operations to serve our customers long into the future.

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ADDRESSES
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OFFICE ADDRESS
100 5TH STREET
HENDERSON, KY 42420
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MAILING ADDRESS
PO Box 8
HENDERSON, KY 42419
PHONE NUMBERS
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​MAIN OFFICE
(270) 826-2726
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OUTAGE CENTER
(270) 631-0660
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FIBER SUPPORT
(270) 631-0640
QUICK LINKS
        City of Henderson, KY
        Rates and Fees
        Utility Commission 
        Management Team
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        Open Records Request
HOURS OF OPERATION
         Monday - Friday 7:30am to 4:30pm
         Except Holiday Schedule

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©2021, Henderson Municipal Power & Light, All Rights Reserved
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