Email
[email protected] Include your name, service address, and account number, along with a detailed description of the issue. |
Self Help Review these questions and use your HMP&L Fiber Internet to troubleshoot first. It may not only fix the issue but save you time.
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Stay Up To Date
Information about both planned outage and system maintenance date and time are sent via email and text message to the primary subscriber. The network team will send emails proactively during unexpected outages due to storm or line damage. Please check your inbox to see if you’ve been notified of an outage in your area. Major outage updates are also communicated on social media. However, posts, comments, and messages are not valid ways to report an outage as they are not actively monitored. |
ADDRESSES
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PHONE NUMBERS
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QUICK LINKS
HOURS OF OPERATION
Monday - Friday 7:30am to 4:30pm
Except Holiday Schedule |