Call
(270) 631-0640
​
Please have your account number ready for the representative. Your account number can be found on your monthly statement or welcome letter.  This is part of our account security measures. If you leave a message, please be sure to provide a callback phone number.
Email
[email protected]
​
Include your name, service address, and account number, along with a detailed description of the issue.
In-Person
1213 Barret Blvd, Henderson
​
When you come please bring your  service address and account number.

Our Service Center is open 
Monday-Friday
​7:30am to 4:30pm

    Contact Your Fiber Team

    Want to send praise for a job well done?  Ask a question? Want to make sure we know about your issue?
    Online form submissions are monitored during normal business hours.
    Please allow 1 business day for a response.

    DO NOT REPORT OUTAGES OR EMERGENCY SITUATIONS ON THIS CONTACT FORM.  THIS CONTACT METHOD IS ONLY MONITORED DURING NORMAL BUSINESS HOURS.
    The easiest way to report a fiber outage is to call HMP&L directly (270-631-0640), any time, day or night.  
    Max file size: 20MB
ADDRESS
SERVICE CENTER
1213 BARRET BLVD.
HENDERSON, KY 42420
HOURS OF OPERATION
         Monday - Friday 7:30am to 4:30pm
         Except Holiday Schedule
PHONE NUMBERS
​MAIN OFFICE
(270) 826-2726
OUTAGE CENTER
(270) 631-0660
FIBER SUPPORT
(270) 631-0640
QUICK LINKS
        City of Henderson, KY
        Rates and Fees (Electric)
        Utility Commission 
        Management Team
​        Open Records Request
        Electronic Payment Terms (Fiber)

​​Privacy Policy
Fiber Network Management Policy
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